Contact us

Please use the address that matches your reason for writing — it reaches the right people fastest. If you are reporting something urgent about a member or a piece of content, use the in-app report button as well, which puts it straight into the moderation queue.

Member support

Account help, billing questions, cancellations, refunds, technical problems, or anything else about using DCZ.

support@desicouplesz.app
Typical response: within 2 business days

Privacy & your data

Access, correction, deletion or portability requests, and any question about how we handle your personal data.

privacy@desicouplesz.app
Typical response: within 30 days, as required by GDPR/UK GDPR

Copyright / DMCA

Notices of claimed copyright infringement and counter-notices. See our DMCA policy for what a valid notice must contain.

dmca@desicouplesz.app
Typical response: within 2 business days

Security vulnerabilities

Responsible disclosure of security issues. Please report before disclosing publicly, and never download or retain member content to demonstrate a problem.

security@desicouplesz.app
Typical response: within 2 business days

Compliance & law enforcement

18 U.S.C. § 2257 records requests, law-enforcement enquiries, preservation requests and regulatory correspondence.

compliance@desicouplesz.app
Typical response: within 5 business days

Postal address

DCZ Media Holdings LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States

DCZ Media Holdings LLC is the contracting party, the data controller, and the Custodian of Records under 18 U.S.C. § 2257.

Urgent safety concerns

If you believe someone is in immediate danger, contact your local emergency services first. To report content involving a minor, or non-consensual content, email compliance@desicouplesz.app and use the in-app report button. Reports of this kind are prioritised above everything else.

See also: Terms · Privacy · DMCA · 2257 Statement